Last Updated: 8 July 2026

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your information when you visit https://techalchemytechnology.com/, purchase our products, request our services, or otherwise interact with us.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

This Privacy Policy has been prepared in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), applicable Indian laws, and other relevant regulations.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Company Name (if applicable)
  • GST Number (where applicable)
  • Customer Support Communications

Order & Transaction Information

  • Order Details
  • Invoice Information
  • Purchase History
  • Payment Confirmation
  • Delivery Information

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies
  • Referral URLs

Marketing Information

  • Newsletter Preferences
  • Promotional Communication Preferences
  • Survey Responses

2. Consent

By using our website, placing an order, creating an account, contacting us, or subscribing to our communications, you consent to the collection and processing of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us.

3. How We Use Your Information

We use your information for the following purposes:

Order Processing

  • Process and fulfill orders
  • Deliver purchased products
  • Generate invoices
  • Process returns, exchanges, and warranty requests

Customer Support

  • Respond to customer inquiries
  • Provide technical assistance
  • Resolve complaints
  • Improve customer satisfaction

Business Operations

  • Verify transactions
  • Prevent fraud and unauthorized activities
  • Maintain internal business records

  • Improve our products and services

Website Improvement

  • Analyze website performance
  • Improve user experience
  • Monitor website security
  • Personalize website content

Marketing

  • Send order confirmations
  • Delivery notifications
  • Product announcements
  • Promotional offers (where consent has been provided)

Legal Compliance

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect our legal rights and business interests

4. Products & Services

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED offers products and services including, but not limited to:

Electronics Products

  • Desktop Computers
  • Laptops
  • Mini PCs
  • Computer Components
  • Graphics Cards
  • Motherboards
  • Processors
  • RAM & Memory Modules
  • SSDs & Hard Drives
  • Computer Cabinets
  • Power Supplies
  • CPU Coolers
  • Monitors & Displays
  • Keyboards & Mice
  • Gaming Accessories
  • Headphones & Speakers
  • Printers & Scanners
  • Networking Equipment
  • Routers & Switches
  • CCTV & Security Solutions
  • Office Electronics
  • Storage Devices
  • UPS & Power Backup Solutions

Software Products

  • Licensed Operating Systems
  • Antivirus & Internet Security Software
  • Office Productivity Software
  • Business Applications
  • Accounting Software
  • Design & Creative Software
  • Cloud Solutions
  • SaaS Products
  • Enterprise Software
  • Productivity Tools
  • Developer Tools
  • Digital Software Licenses

Technology Services

  • Website Design & Development
  • E-commerce Website Development
  • Software Development
  • Mobile App Development
  • UI/UX Design
  • IT Consulting
  • Cloud Services
  • Technical Support
  • Business Technology Solutions
  • Digital Transformation Services

5. Payment Information

Payments are processed through secure third-party payment gateways.

We do not store:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • UPI PIN
  • Net Banking Credentials
  • Payment Passwords

Payment information is securely processed by authorized payment service providers in accordance with their own privacy policies.

6. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance website performance
  • Deliver a better browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Information Sharing

We do not sell or rent your personal information.

We may share information with trusted third parties, including:

  • Payment Gateway Providers
  • Courier & Logistics Partners
  • Cloud Hosting Providers
  • Technology Service Providers
  • Customer Support Providers
  • Legal Authorities (where required by law)

These parties are required to maintain appropriate confidentiality and security measures.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business records
  • Meet legal obligations
  • Resolve disputes

When no longer required, your information is securely deleted or anonymized.

9. Data Security

We implement reasonable technical and organizational safeguards, including:

  • SSL Encryption
  • Secure Servers
  • Access Controls
  • Firewall Protection
  • Regular Security Monitoring
  • Data Backup Procedures

Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion (where legally permitted)
  • Withdraw consent
  • Opt out of marketing communications
  • Request information regarding data processing

To exercise these rights, please contact us using the details below.

11. Children’s Privacy

Our website and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children.

If such information is identified, we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

We encourage users to review the privacy policies of any third-party websites they visit.

13. International Data Transfers

Your information may be stored or processed in India or other countries where our service providers operate.

By using our services, you consent to such transfers in accordance with applicable laws.

14. Grievance Officer

For any privacy-related concerns or requests, please contact:

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED

Grievance Officer Name: Kishore

Email: grievance@techalchemytechnology.com

Phone: +91 9152746623

Registered Address:

OFFICE NO. – 1, PLOT NO. 306
SHREE VITTHAL RESIDENCY, SECTOR R-3
VADGHAR, KARANJADE, PANVEL
Matheran, Raigad, Maharashtra – 410206
India

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised “Last Updated” date.

Your continued use of our website after any updates become effective constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED

Email: info@techalchemytechnology.com

Phone: +91 9152746623

Registered Address:

OFFICE NO. – 1, PLOT NO. 306
SHREE VITTHAL RESIDENCY, SECTOR R-3
VADGHAR, KARANJADE, PANVEL
Matheran, Raigad, Maharashtra – 410206
India