Last Updated: 05-06-2026
TECHALCHEMY TECHNOLOGY PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal and business information is handled securely and responsibly. This Privacy Policy explains how we collect, use, process, store, and disclose your information when you access our website, purchase digital products, register as a seller or affiliate, or use any of our services.
By accessing or using our platform, you agree to the practices described in this Privacy Policy.
1. Company Information
Legal Entity: TECHALCHEMY TECHNOLOGY PRIVATE LIMITED
Email: info@techalchemytechnology.com
Phone: +91 9152746623
Registered Address:
OFFICE NO. – 1, PLOT NO. 306, SHREE VITTHAL RESIDENCY, SECTOR R-3, VADGHAR, SHREE VITTHAL RESIDENCY, KARANJADE, PANVEL, Matheran, Raigad, Maharashtra, 410206
2. Legal Basis for Processing
2.1 Consent
We collect and process information when you:
Create an account
Purchase products or services
Register as a seller or affiliate
Subscribe to newsletters or updates
Contact customer support
You may withdraw your consent at any time where applicable.
2.2 Contractual Necessity
We process information necessary to:
Deliver digital products and services
Manage customer accounts
Process transactions
Facilitate seller and affiliate payments
Provide customer support
2.3 Legal Compliance
We may process information to:
Comply with applicable laws and regulations
Fulfill tax and accounting obligations
Respond to lawful requests from authorities
Prevent fraud and illegal activities
2.4 Legitimate Interests
Including:
Platform security and monitoring
Service improvement and analytics
Fraud prevention and risk management
Business operations and administration
3. Information We Collect
3.1 Personal Information
We may collect:
Full name
Email address
Phone number
Billing information
Account login credentials
3.2 Payment Information
We may collect:
Transaction details
Payment references
Purchase history
Note: Payment card information is processed securely by third-party payment providers. We do not store complete card details.
3.3 Seller and Affiliate Information
For marketplace sellers and affiliates, we may collect:
Business information
Tax-related details
Bank account information for payouts
Product listing information
Identity verification documents (where required)
3.4 Technical Information
We may automatically collect:
IP address
Device information
Browser type
Operating system
Login activity
Website usage data
3.5 Digital Product Information
Including:
Download activity
License generation and usage
Access logs
Purchase history
4. How We Use Your Information
4.1 Service Delivery
We use information to:
Process orders
Deliver digital products
Manage user accounts
Generate licenses and downloads
4.2 Customer Support
To:
Respond to inquiries
Resolve technical issues
Provide assistance and updates
4.3 Platform Operations
To:
Monitor marketplace activity
Improve platform performance
Prevent unauthorized access and misuse
4.4 Legal and Compliance Purposes
To:
Maintain financial records
Meet legal obligations
Investigate disputes and fraud
4.5 Marketing Communications
We may send:
Product updates
Promotional offers
Service announcements
You may unsubscribe from marketing communications at any time.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
5.1 Payment Service Providers
To securely process payments and transactions.
5.2 Sellers and Affiliates
Limited information may be shared when necessary for:
Product delivery
Customer support
Commission management
5.3 Service Providers
Including:
Hosting providers
Cloud infrastructure services
Email and communication platforms
Security and analytics providers
5.4 Legal Authorities
When required by law or to protect our rights and interests.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain user sessions
Improve website functionality
Analyze platform performance
Enhance user experience
You may manage cookie preferences through your browser settings.
7. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
SSL encryption
Secure hosting environments
Access controls
Security monitoring
Regular system maintenance
While we strive to protect your data, no method of transmission or storage is completely secure.
8. Data Retention
We retain information only for as long as necessary to fulfill the purposes outlined in this policy.
Retention periods may include:
Account information: Until account closure and reasonable retention requirements
Transaction records: As required by applicable laws
Seller and affiliate records: For accounting and compliance purposes
Support records: For service improvement and dispute resolution
Marketing information: Until you opt out
After the retention period, data may be deleted, anonymized, or securely archived.
9. Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent
Object to certain processing activities
Request data portability
To exercise your rights, please contact us using the information provided below.
10. Grievance and Support
For privacy-related concerns, complaints, or requests, please contact:
Privacy & Support Team
Email: grievance@techalchemytechnology.com
Name: Kishore
Address: OFFICE NO. – 1, PLOT NO. 306, SHREE VITTHAL RESIDENCY, SECTOR R-3, VADGHAR, SHREE VITTHAL RESIDENCY, KARANJADE, PANVEL, Matheran, Raigad, Maharashtra, 410206
Phone: +91 9152746623
We will make reasonable efforts to address and resolve concerns in a timely manner.
11. Seller Responsibilities
Marketplace sellers must:
Comply with applicable intellectual property laws
Ensure products are lawful and authentic
Provide accurate product information
Follow marketplace policies and guidelines
Violations may result in suspension or termination of seller accounts.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
13. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised “Last Updated” date.
15. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
TECHALCHEMY TECHNOLOGY PRIVATE LIMITED
Address: OFFICE NO. – 1, PLOT NO. 306, SHREE VITTHAL RESIDENCY, SECTOR R-3, VADGHAR, SHREE VITTHAL RESIDENCY, KARANJADE, PANVEL, Matheran, Raigad, Maharashtra, 410206
Email: info@techalchemytechnology.com
Phone: +91 9152746623